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Tips To Grow Plumbing Business Online

Fix More Sinks And Pipes: Tips To Grow Your Plumbing Business Online

With every fact and statistic put forth by the BLS, we know that plumbing businesses are booking right now. However, with such a boom comes tough, cut-throat competition. In fact, the plumbing industry isn't only limited to first-time business owners, as individuals with years of experience are diving headfirst into it. That said, running a plumbing business comes with obstacles and challenges. Unlike other industries where companies can rely on seasonal upticks or target a particular audience, a plumbing business has to reach out to multiple customers the entire year for varying jobs.

Plumbing Business Online
Whether it's a burst pipe, backed-up sewage, or a clogged drain, most people will now use the internet to find a plumber. With that in mind, online marketing is an easy way to scale your plumbing business and reach a wide variety of customers with little effort and low upfront costs. Even if it's your first foray into the home improvement niche with zero experience in online marketing, you can still upscale your business with an effective strategy. So, without further delay, let us take a look at some tips that will allow you to grow your plumbing business online.

Usually, emergency customers will want to talk to a plumber right away through their phones. However, customers in the research phase would probably like to send over a description of their plumbing issues to determine if a company/individual can help out. To attract such customers, you'll require a system that quickly and professionally responds to these requests.

Here, emails won't do you any good as they can easily get lost in your overloaded inbox. Instead, it would be wise to give your customers the ability to send work requests via your website or social media page. It is an easy way to listen to what your customers want and nurture leads in the process. If this entire process seems too complicated for you, consider hiring a plumbing marketing - hook agency to take care of all your lead generation needs for you. You could even look for a company that offers 360-degree digital marketing solutions to take your game to the next level!

Create a "splashing" plumbing website

An easy way to grow your business online is to beef up your online presence with the help of a professional-looking website. A well-designed website will allow you to increase your plumbing business's credibility and visibility in the digital space and help you generate more leads. However, the trick here is to keep your website's design clean as water and well-flowing as an unclogged pipe. This will ensure potential customers can find the information they require without any hassle. Your website should include details such as your business name, phone number, the list of services you provide, the location you serve, testimonials, etc.

If you've never designed a website before, don't worry. There are tons of free tools available online like WordPress or Wix that will allow you to create a professional-looking website with a few clicks. Or hire a 360-degree marketing solutions company, as we said earlier.

Create a social media page for your plumbing business

Another way to be found online quickly by potential customers is through a social media business page. Of all the social media platforms in existence today, Facebook offers the most conversion-friendly features of a plumbing business. Not to mention, it has the most active online users. By creating a Facebook page, you'll be able to reach out to a particular target market and promote your plumbing business to millions of people in the process.

Furthermore, you can also advertise your plumbing business through Facebook ads. For example, if you're a plumbing business based in New York, you can specify the exact areas in the state/city you want to cater to. Moreover, you can also set the gender, interest, and age for a more targeted approach.

Or, if you're good with fixing pipes and creating video content, create a YouTube channel to engage people and grow your business simultaneously. If your content is fabulous and you manage to get enough numbers, you can start monetizing your YouTube channel as well.

Create impeccable plumbing content

Plumbing is a niche industry, and most consumers don't know much about it. So, help your target market feel empowered and educated through impeccable plumbing-related online content, and you'll win their trust. This marketing technique is known as content marketing. The goal here is to develop shareable, exciting content such as instructional videos, blogs, articles, and much more. Your content should position you as an expert in the field of plumbing. Of course, don't dish out all your secrets, or you'll wash your business down the drain!

Start by writing blogs and articles on the things you know best. For example, 'DIY plumbing mistakes you should avoid,' 'Common plumbing misconceptions,' or Benefits of hiring a professional plumber to fix your pipes.' If writing isn't your strong point, record simple, short instructional videos with a camera or mobile phone and post them on your social media pages.

However, you must know that content marketing takes time to generate leads. For example, a homeowner that needs a new bathroom will spend a lot of time researching and planning before actually searching the internet for plumbing services. For content marketing to be effective, try to earn the potential customer's trust. You can achieve this by providing them with information to make your business front-of-mind when they finally decide to select a vendor or request a quote. To bolster your content marketing efforts, tie it in with a robust SEO strategy. A professional marketing agency will help you out with this too.

Utilize call-only ads

Typically, emergency customers don't have the time or the patience to fill out web forms. They would rather speak to an actual person who can provide help as quickly as possible. Naturally, water is a scarce resource, and a burst pipe calls for immediate attention, not a filling out a long, tedious lead form on the internet. So put yourself in these customer's shoes and consider using call-only mobile ads on your website and social media pages. Oh, did we forget to mention that having a mobile-friendly website helps? Well, now you know.

A call-only mobile ad is something that shows up on people's mobile phones. These ads offer a direct click-to-call option to customers looking for emergency solutions to leaking pipes, poop flowing back inside the toilet, and other water damage problems. And not to mention, these customers will be the driving force behind your business. So making life easier for them translates to more bucks for you.

Claim your GMB listing

Having a Google My Business page is a no-brainer for any online business in today's date and age! Individuals will usually perform a Google search for research and help to address their plumbing woes. If you want these customers to find your business quickly, you need to create or claim your Google My Business listing.

That said, setting up or claiming your Google My Business listing is a hassle-free process. All you require is your contact information, address, and company name. For a more detailed guide on creating or claiming your GMB listing, you can search the internet or visit here.


Whether you're new in the niche or have been running a successful service for some time, online marketing will allow you to spring new life into your business. So, figure out what makes you or your company unique and ensure that your tactics and messaging speak your customer's language. This article mentioned a few online marketing tips that'll come in handy. If you feel it is all too much to handle on your own, outsource your marketing and lead generation efforts to a professional service provider.


  1. Wow, great article. I just found a cool pest control software that helps to solve all the cases if you have a business. All records, cases and important notes in the application on your smartphone.