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How Can Software Help Your Trucking Business?

From international freight transport to local removal companies, in many ways the trucking industry helps to provide the foundations of the global economy. A recurring motif that somewhat serves to define business in the last decade is perhaps the concept of software integration. This is partly down to businesses who wish to take their chances with automation, streamline their operations and find innovative solutions to incredibly specific problems. 

Software in Trucking Business

If you happen to run a trucking business, it might be worth considering a few ways in which software can help your company reach its full potential. 

Driver Safety

Even though driving is a necessity, and many experienced truckers practice exceptional safety protocol at all times, it can be difficult to account for every eventuality when out on the open road. 

Thankfully, there are ways in which you can increase the level of safety across your entire fleet. For example, the introduction of a reliable fleet dash cam can work towards protecting your drivers in court should they find themselves in any unfortunate happenstance, as the real-time video feed can provide clear evidence should they need it. 

Moreover, it can be used for future training purposes, an important point to note since training is inherently linked to the subject of health and safety. 

Scheduling 

Whether it happens to be vehicle maintenance or delivery scheduling, keeping on top of the ins and outs of running a trucking company can require a certain level of logistical acrobatics. 

This is one area that can greatly improve as a result of opting for automation. The less menial tasks you are forced to spend time on, such as scheduling and payment, the more chances you will likely have to direct your attention to more impactful undertakings. 

Route Planning

Due to the nature of long-haul truck driving, route planning is rarely ever as simple as deciding which is the best way to get from A to B before you set off. 

There are many variables to consider when the goods are in transit, such as freak storms, traffic, careless motorists and accidents. A real-time route planning service can take these events into consideration without a moment’s thought, allowing you to remap your route to find the most efficient way to reach your destination. 

Customer Service

If you have ever bought an ideal product in the midst of an online shopping spree, chances are you will have had to practice extreme levels of patience. 

This might be true of your customers, so supplying them with the ability to be able to check on the location of their order is a great way to keep them engaged. Offering great customer service is often one way to stand out in today’s fast-paced world of business. 

Software can help with this in the form of GPS tracking. This not only gives the customer some level of agency, but it can allow you to check on the progress of your deliveries without having to directly contact the driver every time you want an update. 

There are many options out there, and often the best way forward is to utilize a combination that suits your specific needs. 

1 comment

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